Refund Policy Nordic IP TV King
At Nordic IP TV King, we aim to provide high-quality IPTV services to our customers. By purchasing our services, you agree to the terms of this Refund Policy.
1. No Refund Policy
Due to the nature of digital IPTV services, all sales are final. We do not offer refunds, exchanges, or cancellations once the service has been activated or delivered.
2. Exceptions to the No Refund Policy
We may offer a refund under the following circumstances:
Service Not Working: If you experience technical issues that prevent you from using our service, and our support team is unable to resolve the issue within 48 hours.
Duplicate Payments: If you accidentally make multiple payments for the same service, we will refund the excess amount.
Unauthorized Transactions: If you believe your payment was unauthorized, please contact us immediately for assistance.
3. Refund Request Process
If you meet the exception criteria, follow these steps to request a refund:
Contact our support team at [Insert Contact Email] within 48 hours of your purchase.
Provide a detailed explanation of the issue, including proof of payment and any relevant screenshots.
Our team will review your request and respond within 3-5 business days.
If approved, refunds will be processed within 5-10 business days to the original payment method.
4. Service Cancellation
Customers can choose to cancel their subscription at any time; however, cancellations do not entitle users to a refund. Your service will remain active until the end of the billing cycle.
5. Contact Us
For any refund inquiries, please contact us at:
Nordic IP TV King